Vivid Signs

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Reviews about Vivid Signs

• Jesse Singleton

  31.08.2018
  ★ ☆ ☆ ☆ ☆
  Disgusted with the customer service here.
  We ordered a 15ft light. When it arrived it stated that we needed to check for damage before signing. Doing this on a product of this size is complicated to say the least. There was no external damage but upon fitting we found two bulbs were broken.
  We also discovered that the cable exited from the wrong side of the light, a manufacturing defect, not damage.
  The company was was unwilling to replace the bulbs at their cost and would only replace the item if we could repackage it for collection. 15ft tubes are not easy to store or cost effective to purchase.
  This sort of attitude over something which would have cost them £5 in real terms is pathetic.
  Needless to say we will not be using this company again and certainly not recommending it.

About vividsigns.co.uk

Vivid Signs, Signs in Westbury, Wiltshire
Vivid Signs, Westbury, Wiltshire. Shop Signs, Pavement Signs, Pop-up Displays, Vehicle Graphics and a whole range of indoor and outdoor sign systems.
wiltshire signs, signs, wiltshire, vivid signs

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